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Is the Velcro® on wrong, the two strips are facing each other?
No. The strips are supposed to face each other. When adding the Velcro® strips (one of our most requested enhancements), we performed many trial and error tests to discover what was the best way to secure the strips together. The best method is not the standard method that most people are familiar with performing.
Click Here to Learn How to Apply the Velcro Strips
Can I use the cape for perms and color?
Yes, just make sure the cape is wet first.
Will the cape show soap scum?
Anything will show a build up of soap, when this happens simply power rinse the cape with your sprayer and the soap build up should come off.
How will I clean the cape?
Although your warranty will not replace your cape when cleaned using a washing machine, some customers have said they wash well (hand washing is recommended). A disinfectant spray is also a good way to sanitize your cape.
Does it work on people who lean forward?
Yes. If the person getting their hair washed is able to see the ceiling you should be able to use the Comfort-Cape™. When needing to shampoo those with severe scoliosis you are attempting to make water flow uphill. Using a towel against the forehead, lower the water pressure, aim the sprayer toward the sink and away from the face. This will help control some of the water.
Can I use the Comfort Cape by myself?
Recently a user wrote us saying "I hook it and turn it around. I use a cup and wash my hair in the bathtub. I like that I stay dry and do not have to use a lot of towels to sop up the water." The cape was designed for a second person to shampoo the hair. Not knowing the physical condition of each user it is hard to determine if one person can shampoo their own hair while using the Comfort Cape. The cape has never been tested for one person use, not to say each person's individual ingenuity may make it possible.
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